Dear Community Members,
It has been brought to our attention that a resident and child were asked by a guard to return home while walking outside. We apologize for this misunderstanding. Our guards have been briefed and informed of the new LGU rules for implementation and guidance.
As for the complaint of a resident who was asked for a vaccination card for his sticker application, please be informed that this is not an official AHVA policy. This has been cleared and explained to our sticker application and Security Teams as well.
Lastly, we are addressing the reported delays and issues with rider deliveries. Our OIC, RDO’s, Operator and Gate Guards have been given instructions that should reduce delays in deliveries without sacrificing village safety.
We appreciate the feedback that help in continuously improving our community’s safety and security.
AHVA Security Committee